Skip to main content
Privacy Terms Support
Sign In

On this page

Agreement Eligibility & accounts Health disclaimer Trainers & members Payments Community rules Your content AI features Acceptable use Our property Third-party services Termination Disclaimers Limitation of liability Indemnity Governing law Apple terms Changes Contact

Legal

Terms of Service

Effective September 29, 2026

These Terms of Service ("Terms") are an agreement between you and Let's Get Fitness ("we", "us") covering your use of letgetfitness.com and the Let's Get Fitness iOS app (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.

The short version

  • The Service is a tool for training and nutrition. It isn't medical advice, so talk to a doctor before starting a new program.
  • Trainers are independent professionals. Coaching payments go from members to trainers through Stripe.
  • We have zero tolerance for abusive or objectionable content. Report it and we'll act within 24 hours.
  • You own your content and can delete your account at any time.

1. Eligibility and accounts

  • You must be at least 13 years old to use the Service. If you're under 18, you need a parent or guardian's permission, and they agree to these Terms for you.
  • Give accurate information when you sign up, and keep it up to date.
  • Keep your password safe. You're responsible for activity on your account. Tell us right away if you think someone else has accessed it.
  • One person per account. Don't share, sell or transfer your account.

2. Health disclaimer

The Service does not provide medical advice. Workouts, meal plans, nutrition targets, calorie estimates, AI suggestions and content from trainers or other members are for general fitness and informational purposes only. They aren't a substitute for advice, diagnosis or treatment from a doctor, dietitian or other qualified professional.

Talk to your doctor before starting any exercise or nutrition program, especially if you are pregnant, have a medical condition, an injury, or a history of disordered eating. Stop exercising and get help if you feel pain, dizziness or shortness of breath. You take part in physical activity at your own risk. In an emergency, call your local emergency number.

3. Trainers and members

Let's Get Fitness is a platform that connects members with personal trainers. Trainers are independent professionals, not our employees or agents. We don't supervise their sessions, and we don't verify their certifications, qualifications or insurance unless we say otherwise. Members are responsible for choosing a trainer who suits them.

If you're a trainer, you agree that:

  • you hold any certifications, licenses and insurance your services require, and you describe your qualifications honestly;
  • you're solely responsible for the programs, advice and sessions you provide, and for following the laws that apply to your business, including taxes;
  • you'll use client data only to coach that client, keep it confidential, and never export or share it for other purposes;
  • you won't give advice outside your professional scope, such as diagnosing or treating medical conditions.

4. Payments

  • What you pay for. Members pay trainers for real-time, one-to-one personal training sessions and coaching delivered by that trainer. The Service doesn't sell digital content or features, and creating an account is free.
  • How payments work. Payments are processed by Stripe, and checkout opens in your web browser. By paying, you also agree to Stripe's terms. Trainers who accept payments must complete Stripe's onboarding and agree to the Stripe Connected Account Agreement.
  • Prices. Trainers set their own prices. Taxes may apply. We may charge trainers a platform fee, and we'll tell them before it applies.
  • Subscriptions. If a trainer offers recurring coaching, it renews automatically at the price shown until you or the trainer cancel. Canceling stops future charges. Unless the trainer agrees otherwise, it doesn't refund the current period.
  • Cancellations and refunds. Each trainer sets their own cancellation and refund policy, and refunds are between you and your trainer. If you can't resolve a problem with your trainer, contact us and we'll try to help, but we aren't obligated to issue refunds for a trainer's services.

5. Community rules

The social feed, forums, comments, articles and messages are for supporting each other. We have zero tolerance for objectionable content or abusive users. You may not post or send anything that:

  • harasses, bullies, threatens or intimidates anyone;
  • is hateful or discriminatory, including on the basis of race, ethnicity, religion, disability, gender, sexual orientation or age;
  • is sexually explicit, or sexualizes minors in any way;
  • is violent or graphic, or promotes self-harm, suicide or eating disorders;
  • promotes dangerous or illegal activity, including illegal drugs or unsafe performance-enhancing substances;
  • is spam, a scam, or an unauthorized ad;
  • shares someone's private information or photos without their consent;
  • impersonates another person, or infringes someone's copyright, trademark or other rights.

Reporting. Report any post, topic or comment from its ••• menu, or email us. We review reports and act within 24 hours. We may remove content and suspend or permanently ban users who break these rules, with or without notice.

6. Your content

You own the content you create, such as logs, photos, posts, comments and messages. You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, display and share it only as needed to run the Service. For example, we show your posts to other members and your logs to your trainer. This license ends when you delete the content or your account, except for copies in backups for a limited time, or content other people have already shared.

You're responsible for your content, and you confirm you have the right to post it. Progress photos and health data are visible only to you and the trainers you connect with, unless you choose to post them publicly.

7. AI features

Some features use artificial intelligence to estimate nutrition from photos or descriptions, or to draft workouts and meal plans. AI output can be wrong or incomplete. Check it before relying on it, and trainers should review AI drafts before assigning them to clients.

8. Acceptable use

You agree not to:

  • access other people's accounts or data without permission;
  • scrape, crawl or harvest data from the Service, or use bots to access it;
  • reverse engineer, interfere with, overload or try to break the Service or its security;
  • use the Service for anything illegal, or to build a competing product;
  • go around any limits we put on the Service, including bans.

9. Our property

The Service, including its software, design, logos and the content we provide, belongs to Let's Get Fitness and its licensors. As long as you follow these Terms, we give you a personal, non-transferable, revocable license to use the Service for its intended purpose. If you send us feedback, we may use it without owing you anything.

10. Third-party services

The Service relies on third parties such as Stripe, and it may link to outside websites, such as a trainer's video meeting link. We aren't responsible for third-party services or content, and your use of them is subject to their own terms.

11. Termination

You can stop using the Service and delete your account at any time. We may suspend or end your access if you break these Terms, create risk or legal exposure for us or other users, or if we stop offering the Service. Sections that by their nature should survive termination (such as payments owed, disclaimers, limitation of liability, indemnity and governing law) will survive.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON'T GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT NUTRITION DATA OR AI ESTIMATES ARE ACCURATE, OR THAT YOU'LL ACHIEVE ANY PARTICULAR FITNESS RESULT. WE ARE NOT RESPONSIBLE FOR THE CONDUCT, ADVICE OR SERVICES OF TRAINERS OR OTHER USERS.

13. Limitation of liability

TO THE FULLEST EXTENT ALLOWED BY LAW, LET'S GET FITNESS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS OR GOODWILL, OR FOR PERSONAL INJURY ARISING FROM EXERCISE, NUTRITION OR TRAINER SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) $100. Some places don't allow these limits, so they may not all apply to you.

14. Indemnity

You agree to defend and hold harmless Let's Get Fitness from claims, losses and expenses (including reasonable legal fees) that arise from your content, your use of the Service, your violation of these Terms, or, if you're a trainer, the services you provide to clients.

15. Governing law and disputes

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict of laws rules. Any dispute will be resolved in the state or federal courts located in New York, and you and we consent to their jurisdiction. Before filing a claim, please contact us so we can try to resolve it informally. Nothing here limits consumer protection rights you have under the law where you live.

16. Apple App Store terms

If you downloaded the app from Apple's App Store:

  • These Terms are between you and Let's Get Fitness, not Apple. Apple isn't responsible for the app or its content.
  • Your license to use the app is limited to Apple-branded devices you own or control, as allowed by the Usage Rules in the App Store Terms of Service.
  • Apple has no obligation to provide maintenance or support for the app.
  • If the app fails to meet any applicable warranty, you may notify Apple, and Apple may refund the app's purchase price (if any). To the extent the law allows, Apple has no other warranty obligation for the app.
  • Apple isn't responsible for any claims relating to the app, including product liability claims, claims that it fails to meet legal or regulatory requirements, or consumer protection or privacy claims.
  • Apple isn't responsible for investigating, defending or settling any claim that the app infringes someone's intellectual property.
  • You confirm that you're not located in a country subject to a U.S. government embargo or listed as a "terrorist supporting" country, and that you're not on any U.S. government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. Changes to these Terms

We may update these Terms from time to time. If we do, we'll change the effective date above. If a change is significant, we'll tell you in the app or by email before it takes effect. If you keep using the Service after changes take effect, you accept the new Terms.

18. Contact us

Questions about these Terms? Email letgetfitnessapp@gmail.com.

© 2026 Let's Get Fitness. All rights reserved. Privacy Policy Terms of Service Support Delete account